In
the sales and inventory technique known as drop shipping, the business in
question does not keep any of the sent goods in stock. In its place, the
retailer or merchant transmits its sales orders to a wholesaler or
manufacturer, who is responsible for fulfilling the orders and sending the
products off to the clients. If you use drop shipping tactics, you will be able
to offer more products to the people in your target market without incurring
the costs of purchasing additional inventory or keeping existing inventory on
hand. Your drop ship supplier fulfills the orders you send them, and then sends
you an invoice for your services rendered. Your responsibility is to make
certain that the product is delivered to your clients on time, that the order
is accurate, and that you are charged appropriately.
It
is possible to complete the task of communicating orders, order status, and
shipment using any one of a variety of methods, some of which are very
efficient while others are not as effective.
Management of drop shipments and integration
with point of sale and online shopping cart systems
You
need to \”connect\” to the drop ship suppliers that you use to prevent
some of the traps that retailers can fall into when using drop ship tactics.
This is similar to how we encourage you to link your channel applications
together so that you can manage your multi-channel operations.
Get yourself organized and set up using a drop
ship system
Sending
an email order is one option for communicating orders to a drop shipper. This
is the method that the majority of online retailers use. If you choose to
implement this approach, you must ensure that you have a system in place to
monitor its usage. You may need to phone your supplier or inquire about
receiving an email acknowledgment to verify that they have received the order.
If you have not received an email notification that the order has been
dispatched from your drop ship supplier by a specified date, you may need to
schedule an item on your calendar by that date. In addition, if you have staff,
you will need to develop a procedure for them to follow for them to be able to
oversee the process in your absence. A system that can detect orders, track
their status, generate purchase orders in accounting, transmit shipment data back
to clients and other similar functions will also be required. Last but not
least, you will need to make sure that you can access the order on time if a
customer calls. You won\’t have the luxury of time to spend searching through
piles of paper or switching between several software programs.
You Are Making a Commitment When You
Even
though your company does not keep inventory on hand, it is still your firm\’s
responsibility to the client to provide correct inventory availability as well
as descriptions and photographs on your website. If you do not have a reliable
system in place, you run the risk of selling products to customers that your
supplier does not currently have in stock or that are no longer accessible.
Your
clients\’ happiness should be your number one priority, and having to deal with
out-of-stock items and information that is deceptive is not something that will
result in repeat business. You may solve many of these problems by implementing
a drop ship management solution, which will allow you to connect your point of
sale (POS) or electronic commerce (e-commerce) system to your drop ship
provider. Your orders can be automatically submitted to your provider, which
will cut down on the number of errors that occur during manual entry and will
speed up communication with your provider.
A
drop ship management system may, in many instances, immediately establish a
payable in your accounting system, thus lowering the amount of time spent on
order entry.
Your
point-of-sale (POS) or eCommerce platform can update the order status as soon
as your supplier confirms receipt of the order, providing you with the most
up-to-date information possible. You have the option of automatically appending
the order\’s shipping details to the order when it is dispatched, which enables
you to change the order status to \”shipped.\” In many cases, the
in-built features of your eCommerce platform will be able to take care of
alerting your consumer with shipping information on their own.
Lastly,
you may be able to obtain the invoice electronically from your supplier. This
invoice may then be matched in accounting with the initial order or PO, which
will guarantee that the amounts that you were charged are accurate.
Carry Out Some Research
When
looking for a supplier that offers drop shipping, you must carry out adequate
research. After all, this is a partnership in which the drop shipper will be
responsible for managing certain significant responsibilities, such as
packaging and shipping the proper products to your customers. They are likely
expanding your brand by doing so, as seen by their use of your name on labels
and packing slips. When it comes to the orders that your clients have placed,
you want to guarantee that they appear to have been fulfilled by your company.
Make sure you are aware of the delivery method for your orders.
Regrettably,
there are hundreds upon thousands of drop shippers from which to pick. Some of
them do not have a very good reputation, while others do. We are unable to
assist you in selecting drop shippers; however, we can assist you in
streamlining the process of managing drop shipments. With the right drop ship
management solution, you may find that you can sell more products more quickly,
reduce the cost of inventory, and reduce the amount of time spent on manual
entry. You may even find that you can expand sales into other complementary
markets by utilizing the cloud and the systems that you have already invested
in.